Help Desk integration with WhatsUp Gold (WUG) software allows you to convert performance issues, faults, failures, configuration changes and etc… into help desk tickets. Most of Help Desk application accept opening tickets by emails. So, you should configure Help Desk workflows to open tickets from incoming emails sent by WhatsUp Gold.
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Orchtech is a software development company working in multiple countries worldwide and our experience spans over multiple services/products such as Offshoring/Outsourcing software development, Mobile applications development services, Web development and HR mobile applications for internal employees management.