Where are the devices

Where are the devices

You have to use SQL query If you are trying to find the groups where the devices are located. SELECT Device.nDeviceID, Device.sDisplayName, DeviceGroup.nDeviceGroupID, DeviceGroup.sGroupName FROM Device LEFT OUTER JOIN PivotDeviceToGroup ON Device.nDeviceID = PivotDeviceToGroup.nDeviceID LEFT OUTER JOIN DeviceGroup ON PivotDeviceToGroup.nDeviceGroupID…

 Opening Tickets in Help Desk

Opening Tickets in Help Desk

Help Desk integration with WhatsUp Gold (WUG) software allows you to convert performance issues, faults, failures, configuration changes and etc… into help desk tickets. Most of Help Desk application accept opening tickets by emails. So, you should configure Help Desk…

 CPU Performance using SQL Query

CPU Performance using SQL Query

Sometimes you need to use the SQL queries to get the performance data instead of using WUG Reports. You can use the following queries to get the required data for CPU utilization. SELECT Device.nDeviceID, Device.sDisplayName, sDescription, dPollTime, nProcessorLoad_Avg, nProcessorLoad_Min, nProcessorLoad_Max…

 Interface Performance using SQL Query

Interface Performance using SQL Query

Sometimes you need to use the SQL queries to get the performance data instead of using WUG Reports. You can use the following queries to get the required data for Interface utilization. SELECT Device.nDeviceID, Device.sDisplayName, sIfDisplayName, sIfDescr, sIfPhysAddress, dPollTime, nIfSpeedIn,…

 Memory Performance using SQL Query

Memory Performance using SQL Query

Sometimes you need to use the SQL queries to get the performance data instead of using WUG Reports. You can use the following queries to get the required data for Memory utilization. SELECT Device.nDeviceID, Device.sDisplayName, sType, nSize, nUsed_Avg, nUsed_Min, nUsed_Max,…

 Monitoring Internet Service using IP SLA

Monitoring Internet Service using IP SLA

The ICMP Echo operation measures end-to-end response time between a Cisco router and any devices using IP. Response time is computed by measuring the time taken between sending an ICMP Echo request message to the destination and receiving an ICMP…

 Email Notification using Gmail

Email Notification using Gmail

If you are planning to use Google Email service (Gmail) to send email notification, you may find this error while testing the action. Google has changed their security standards and in order for Google to authorize a third party server…

 Add MIB files to WUG

Add MIB files to WUG

If you are planning to monitor your devices using SNMP but you did not find their MIBs in WhatsUp Gold MIBs folder, you can add your custom MIBs to WhatsUp Gold. There are 2 different ways to add MIB files…